skip to main content

Reporting Child Abuse & Maltreatment and Available Resources for Families

Reporting Child Abuse & Maltreatment and Available Resources for Families

  • Section 100.2(nn) of the Regulations of the Commissioner of Education requires each public school and charter school to post the toll-free telephone number (800-342-3720) in English and Spanish of the State Central Registry operated by the New York State Office of Children and Family Services (OCFS).

  • OCFS has invested in primary child abuse prevention programs and services that support the well-being of children and families in New York State.

  • The New York State Education Department also recommends that school districts post the following for students, families, and staff in the same manner described in section 100.22(nn):
    • HEARS Family Line (888-554-3277) will assist families by providing resources and referrals to various services, including food, clothing, housing, medical and behavioral healthcare, parenting education, and childcare.

  • In addition, the following may be available in your community:
    • Family Resource Centers and Family Opportunity Centers provide families with access to programs and resources they need to build protective factors and help their children thrive.
    • The New York City Children’s Services offers Family Enrichment Centers in every borough.

  • For more information regarding preventive services in your community, contact (855)-554-3277.